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An inspiring memoir of defying the odds from Kareem Rosser, captain of the first all-black squad to win the National Interscholastic Polo championship.Born and raised in West Philadelphia, Kareem thought he and his siblings would always be stuck in “The Bottom”, a community and neighborhood devastated by poverty and violence. Riding their bicycles through Philly’s Fairmount Park, Kareem’s brothers discover a barn full of horses. Noticing the brothers’ fascination with her misfit animals, Lezlie Hiner, founder of The Work to Ride stables, offers them their escape: an after school job in exchange for riding lessons.What starts as an accidental discovery turns into a love for horseback riding that leads the Rossers to discovering their passion for polo. Pursuing the sport with determination and discipline, Kareem earns his place among the typically exclusive players in college, becoming part of the first all-Black national interscholastic polo championship team - all while struggling to keep his family together.Crossing the Line: A Fearless Team of Brothers and the Sport That Changed Their Lives Forever is the story of bonds of brotherhood, family loyalty, the transformative connection between man and horse, and forging a better future that comes from overcoming impossible odds.

Crossing the Unknown Sea shows how poetry and practicality, far from being mutually exclusive, reinforce each other to give every aspect of our lives meaning and direction. For anyone who wants to deepen their connection to their work - or find out what their life's work is - this book is essential to navigating the way.

Cult of the Dead Cow is the tale of the oldest, most respected, and most famous American hacking group of all time. Though until now it has remained mostly anonymous, its members invented the concept of hacktivism, released the top tool for testing password security, and created what was for years the best technique for controlling computers from afar, forcing giant companies to work harder to protect customers. They contributed to the development of Tor, the most important privacy tool on the net, and helped build cyberweapons that advanced US security without injuring anyone.With its origins in the earliest days of the Internet, the cDc is full of oddball characters -- activists, artists, even future politicians. Many of these hackers have become top executives and advisors walking the corridors of power in Washington and Silicon Valley. The most famous is former Texas Congressman and current presidential candidate Beto O'Rourke, whose time in the cDc set him up to found a tech business, launch an alternative publication in El Paso, and make long-shot bets on unconventional campaigns.Today, the group and its followers are battling electoral misinformation, making personal data safer, and battling to keep technology a force for good instead of for surveillance and oppression. Cult of the Dead Cow shows how governments, corporations, and criminals came to hold immense power over individuals and how we can fight back against them.

Merit Cravan refused to fulfill her obligation to marry a prince, leading to a fairy godling's curse. She will be forced to live as a beast forever, unless she agrees to marry a man of her mother's choosing before her eighteenth birthday.Tevin Dumont has always been a pawn in his family's cons. The prettiest boy in a big family, his job is to tempt naïve rich girls to abandon their engagements, unless their parents agree to pay him off. But after his mother runs afoul of the beast, she decides to trade Tevin for her own freedom.Now, Tevin and Merit have agreed that he can pay off his mother's debt by using his con-artist skills to help Merit find the best match . . . but what if the best match is Tevin himself?

Employees aren't just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer. Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.Assessments and examples help you:* Create positive first impressions* Speak and write effectively* Listen attentively* Identify needs* Develop trust, establish rapport, and make customers feel valued* Connect with people in person, on the phone, or via email or social media* Confidently handle customer complaints* And moreCustomer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role.

Like Sun Tzu's Art of War for Modern Business, this book uses ancient ninja scrolls as the foundation for teaching readers about cyber-warfare, espionage and security.Cyberjutsu is a practical cybersecurity field guide based on the techniques, tactics, and procedures of the ancient ninja. Cyber warfare specialist Ben McCarty’s analysis of declassified Japanese scrolls will show how you can apply ninja methods to combat today’s security challenges like information warfare, deceptive infiltration, espionage, and zero-day attacks.Learn how to use key ninja techniques to find gaps in a target’s defense, strike where the enemy is negligent, master the art of invisibility, and more. McCarty outlines specific, in-depth security mitigations such as fending off social engineering attacks by being present with “the correct mind,” mapping your network like an adversary to prevent breaches, and leveraging ninja-like traps to protect your systems.You’ll also learn how to:• Use threat modeling to reveal network vulnerabilities• Identify insider threats in your organization• Deploy countermeasures like network sensors, time-based controls, air gaps, and authentication protocols• Guard against malware command and-control servers• Detect attackers, prevent supply-chain attacks, and counter zero-day exploitsCyberjutsu is the playbook that every modern cybersecurity professional needs to channel their inner ninja. Turn to the old ways to combat the latest cyber threats and stay one step ahead of your adversaries.

The renowned classic and New York Times bestseller Anger is something we feel. It exists for a reason and always deserves our respect and attention. We all have a right to everything we feel - and certainly our anger is no exception. "Anger is a signal and one worth listening to," writes Dr. Harriet Lerner in her renowned classic that has transformed the lives of millions of readers. While anger deserves our attention and respect, women still learn to silence our anger, to deny it entirely, or to vent it in a way that leaves us feeling helpless and powerless. In this engaging and eminently wise book, Dr. Lerner teaches both women and men to identify the true sources of anger and to use it as a powerful vehicle for creating lasting change. For decades, this book has helped millions of readers learn how to turn their anger into a constructive force for reshaping their lives. With a new introduction by the author, The Dance of Anger is ready to lead the next generation.

Part poignant cancer memoir and part humorous reflection on a motherless life, this debut graphic novel is extraordinarily comforting and engaging.From before her mother's first oncology appointment through the stages of her cancer to the funeral, sitting shiva, and afterward, when she must try to make sense of her life as a motherless daughter, Tyler Feder tells her story in this graphic novel that is full of piercing--but also often funny--details. She shares the important post-death firsts, such as celebrating holidays without her mom, the utter despair of cleaning out her mom's closet, ending old traditions and starting new ones, and the sting of having the "I've got to tell Mom about this" instinct and not being able to act on it. This memoir, bracingly candid and sweetly humorous, is for anyone struggling with loss who just wants someone to get it.

La Cachette, Louisiana, is the worst place to be if you have something to hide.This tiny town, where seventeen-year-old Grey spends her summers, is the self-proclaimed Psychic Capital of the World—and the place where Elora Pellerin, Grey's best friend, disappeared six months earlier.Grey can't believe that Elora vanished into thin air any more than she can believe that nobody in a town full of psychics knows what happened. But as she digs into the night that Elora went missing, she begins to realize that everybody in town is hiding something—her grandmother Honey; her childhood crush Hart; and even her late mother, whose secrets continue to call to Grey from beyond the grave.When a mysterious stranger emerges from the bayou—a stormy-eyed boy with links to Elora and the town's bloody history—Grey realizes that La Cachette's past is far more present and dangerous than she'd ever understood. Suddenly, she doesn't know who she can trust. In a town where secrets lurk just below the surface, and where a murderer is on the loose, nobody can be presumed innocent—and La Cachette's dark and shallow lies may just rip the town apart.

Edward Snowden touched off a global debate in 2013 when he gave Barton Gellman, Laura Poitras and Glenn Greenwald each a vast and explosive archive of highly classified files revealing the extent of the American government’s access to our every communication. They shared the Pulitzer Prize that year for public service. For Gellman, who never stopped reporting, that was only the beginning. He jumped off from what Snowden gave him to track the reach and methodology of the U.S. surveillance state and bring it to light with astonishing new clarity. Along the way, he interrogated Snowden’s own history and found important ways in which myth and reality do not line up. Gellman treats Snowden with respect, but this is no hagiographic account, and Dark Mirror sets the record straight in ways that are both fascinating and important.Dark Mirror is the story that Gellman could not tell before, a gripping inside narrative of investigative reporting as it happened and a deep dive into the machinery of the surveillance state. Gellman recounts the puzzles, dilemmas and tumultuous events behind the scenes of his work – in top secret intelligence facilities, in Moscow hotel rooms, in huddles with Post lawyers and editors, in Silicon Valley executive suites, and in encrypted messages from anonymous accounts. Within the book is a compelling portrait of national security journalism under pressure from legal threats, government investigations, and foreign intelligence agencies intent on stealing Gellman’s files. Throughout Dark Mirror, Gellman wages an escalating battle against unknown adversaries who force him to mimic their tradecraft in self-defense.With the vivid and insightful style that is the author’s trademark, Dark Mirror is a true-life spy tale about the surveillance-industrial revolution and its discontents.

As cyber-attacks join terrorists on the list of global threats, and as top generals warn of a coming cyber war, Slate columnist Fred Kaplan's timely and enlightening Dark Territory: The Secret History of Cyber War chronicles, in fascinating detail, an unknown past that shines an unsettling light on our future.

The history of the last half century in America, Europe, and other major economies is in large part the story of wealth flowing upward. The most affluent people emerged from capitalism's triumph in the Cold War to loot the peace, depriving governments of the resources needed to serve their people, and leaving them tragically unprepared for the worst pandemic in a century.Drawing on decades of experience covering the global economy, award-winning journalist Peter S. Goodman profiles five representative "Davos Men" - members of the billionaire class - chronicling how their shocking exploitation of the global pandemic has hastened a fifty-year trend of wealth centralization. Alongside this reporting, Goodman delivers textured portraits of those caught in Davos Man’s wake, including a former steelworker in the American Midwest, a Bangladeshi migrant in Qatar, a Seattle doctor on the front lines of the fight against COVID, blue-collar workers in the tenements of Buenos Aires, an African immigrant in Sweden, a textile manufacturer in Italy, an Amazon warehouse employee in New York City, and more.Goodman’s rollicking and revelatory exposé of the global billionaire class reveals their hidden impact on nearly every aspect of modern society: widening wealth inequality, the rise of anti-democratic nationalism, the shrinking opportunity to earn a livable wage, the vulnerabilities of our health-care systems, access to affordable housing, unequal taxation, and even the quality of the shirt on your back. Meticulously reported yet compulsively readable, Davos Man is an essential read for anyone concerned about economic justice, the capacity of societies to grapple with their greatest challenges, and the sanctity of representative government.

Unlike most investors, who live in fear of failure, Scott Fearon actively seeks it out. He has earned millions of dollars for his hedge fund over the last thirty years shorting the stocks of businesses he believed were on their way to bankruptcy. In Dead Companies Walking, Fearon describes his methods for spotting these doomed businesses, and how they can be extremely profitable investments. In his experience, corporate managers routinely commit six common mistakes that can derail even the most promising companies: they learn from only the recent past; they rely too heavily on a formula for success; they misunderstand their target customers; they fall victim to the magical storytelling of a mania; they fail to adapt to tectonic shifts in their industry; and they are physically or emotionally removed from their companies' operations. Fearon has interviewed thousands of executives across America, many of whom, unknowingly, were headed toward bankruptcy - from the Texas oil barons of the 80s to the tech wunderkinds of the late 90s to the flush real estate developers of the mid-2000s. Here, he explores recent examples like JC Penney, Herbalife and Blockbuster Entertainment to help investors better predict the next booms and busts--and come out on top.

In this engaging and fascinating exchange of personal letters, two of the most influential gardeners of all time compare notes on successes and failures in their two very different gardens.As Christopher Lloyd and Beth Chatto convey their gardening experiences, share gossip and discuss life and nature, the horticultural expertise of these two long-established friends and distinguished gardeners gives these inspirational letters a life of their own.Beth Chatto’s garden in East Anglia is a place of pilgrimage for plant lovers, while Christopher Lloyd was one of the major figures in twentieth century gardening, transforming the gardens of his home Great Dixter in East Sussex.Friday 16 FebruaryDear Beth,     Today was straight out of my idea of heaven – the first such day this year and the first time that all the winter crocuses have opened wide, in appreciation. Armed with my kneeling pad, I dropped to my knees to savour the honey scent of C. chrysanthus ‘Snow Bunting’. Rosemary Alexander, who spends more and more time at Stoneacre (the National Trust property near Maidstone, which she rents), expressed doubts on whether it wouldn’t be better to concentrate on snowdrops, seeing that crocuses spend so much of their time in an obstinately closed state, loudly proclaiming ‘this isn’t good enough for me’. I can see her point, of course. […]Tuesday 20 FebruaryDear Christo,     What a good thing you enjoyed your crocuses when you had the chance! Today we are blanketed in snow once more, with a wild north wind hurling stinging dry snow horizontally past the windows. Your way of having crocuses (and many other bulbs) naturalized in short grass is a far more effective way of growing them than in conventional borders. Left to seed themselves in little knots and ribbons of colour they appear like embroidery across a carpet before something else takes over the design. […]

FEATURED ON THE COVER OF TIME MAGAZINE AS A 2021 NEXT GENERATION LEADER“A once-in-a-generation voice.” – Vulture“One of our greatest living writers.” – ShondalandA full-throated and provocative memoir in letters from the New York Times bestselling author, “a dazzling literary talent whose works cut to the quick of the spiritual self” (Esquire)In three critically acclaimed novels, Akwaeke Emezi has introduced readers to a landscape marked by familial tensions, Igbo belief systems, and a boundless search for what it means to be free. Now, in this extraordinary memoir, the bestselling author of The Death of Vivek Oji reveals the harrowing yet resolute truths of their own life. Through candid, intimate correspondence with friends, lovers, and family, Emezi traces the unfolding of a self and the unforgettable journey of a creative spirit stepping into power in the human world. Their story weaves through transformative decisions about their gender and body, their precipitous path to success as a writer, and the turmoil of relationships on an emotional, romantic, and spiritual plane, culminating in a book that is as tender as it is brutal.Electrifying and inspiring, animated by the same voracious intelligence that distinguishes Emezi’s fiction, Dear Senthuran is a revelatory account of storytelling, self, and survival. SEE LESS